Terms & Conditions

These terms and conditions explain the rules for using AUD99 Casino. By accessing the website, creating an account or playing any game, you agree to follow these terms, applicable laws and any additional rules displayed on the relevant page.

AUD99 Casino operates under SSL/HTTPS encryption across all official pages, applies KYC identity verification before processing withdrawals, and references BetStop national self-exclusion and the Gambling Help Online 1800 858 858 helpline for Australian players.

1. General terms and acceptance

These terms apply to your use of the AUD99 Casino website, account services, games, promotions and related features. They should be read together with any game rules, promotional terms, privacy information, responsible gambling materials and other notices published on the website. If there is a conflict between these terms and a specific promotion or game rule, the specific rule will generally apply to that promotion or game.

You should read these terms carefully before using the website. If you do not agree with them, you must not create an account, deposit funds, claim an offer or play any game. AUD99 Casino may update these terms from time to time. Changes may be published on this page or communicated through the website. Your continued use of the service after an update means that you accept the revised terms.

The website is intended for adults who are legally permitted to participate in online gambling in their location. You are responsible for checking whether online gambling is lawful for you and for complying with all laws that apply to your use of the service. You must not use the website where doing so would breach local law or regulation.

Eligibility and account registration

You must meet the minimum legal age and any other eligibility requirements that apply in your location.
You must provide accurate, current and complete information when registering and whenever information is requested.
You may only create and use an account for yourself, unless an alternative arrangement is expressly authorised.
You must keep your login details confidential and take reasonable steps to prevent unauthorised access.
You must notify the operator promptly if you believe your account has been compromised or used without permission.
You must not sell, transfer, lend or otherwise allow another person to use your account.

AUD99 Casino may carry out identity, age, address, payment method and source-of-funds checks. You may be asked to provide suitable documents before an account can be activated, a transaction can be processed or a withdrawal can be completed. Information must be supplied within a reasonable period and must be genuine, clear and unaltered.

2. Accounts, funds and transactions

You are responsible for reviewing your account details and transaction history and for making sure that deposits and wagers are made intentionally. Only payment methods held in your name, or otherwise authorised for your use, should be used. Payments may be subject to checks, processing requirements, minimum or maximum amounts and other conditions shown at the time of the transaction.

Funds should not be deposited for purposes unrelated to playing permitted games. AUD99 Casino may delay, reject, reverse or review a transaction where there are concerns about identity, payment ownership, fraud, money laundering, chargebacks, technical errors or a breach of these terms. Additional information may be requested before funds are released.

Any displayed balance may include available funds, pending amounts, restricted promotional funds or other amounts that are not immediately withdrawable. The conditions applying to a promotional balance will be shown with the relevant offer. You should review those conditions before accepting or using an offer.

You must not use the website to conceal the origin of funds, facilitate unlawful activity, evade financial controls or engage in any form of fraud. Suspected activity may be reported to appropriate authorities where required or permitted by law. Where an account is closed or restricted, the operator may retain or withhold funds where this is necessary to meet legal, regulatory or security obligations.

Withdrawals and verification

Withdrawal requests are subject to account verification, applicable game or promotion rules, payment processing requirements and any lawful checks. A request may be reviewed before approval. You are responsible for ensuring that your withdrawal information is accurate and that the selected payment method can receive the funds.

If a payment, balance or game result is affected by an obvious error, system fault or processing mistake, AUD99 Casino may correct the error and adjust the relevant account balance. If you receive funds or credits in error, you must not use them and should notify the operator through the available support channel.

3. Games, promotions and fair use

Each game may have its own rules, instructions, payout information, stake options and technical requirements. You are responsible for reading the rules before playing. Game outcomes are determined by the applicable game system and, where relevant, random number generation. Unless a technical or administrative error has occurred, completed game results are final.

Promotions, bonuses, rewards and competitions may be subject to separate terms. These may include eligibility requirements, participation steps, qualifying deposits, wagering conditions, expiry periods, game restrictions, withdrawal requirements or limits. Promotional terms should be reviewed before an offer is accepted. If an offer is unavailable to you, has expired or has been awarded in error, it may be removed or cancelled.

Only one person may participate through an account unless the relevant promotion expressly states otherwise. Attempts to abuse an offer, create multiple accounts, coordinate play, manipulate game activity or exploit a technical issue may result in the cancellation of rewards and further account action.

Prohibited conduct

Using another person's identity, payment method or account without authorisation.
Creating accounts to obtain an unfair promotional advantage.
Using bots, automated software, scripts, data-mining tools or other prohibited technology.
Interfering with the website, games, security systems or other users' access.
Attempting to manipulate outcomes, exploit faults or obtain information through unauthorised means.
Using the service for unlawful purposes, harassment, fraud or other harmful conduct.

AUD99 Casino may suspend, restrict or close an account where it reasonably believes that these terms have been breached, an account is being misused, verification cannot be completed, activity presents a security risk or continued access is not appropriate. Any action will be taken subject to applicable legal obligations and relevant account information.

4. Responsible gambling, privacy and website use

Gambling should be treated as entertainment, not as a way to make money or recover losses. You should only gamble with money you can afford to lose and set personal limits before you begin. Do not chase losses, borrow money to gamble or play when gambling is affecting your wellbeing, relationships, work or finances.

Account tools and support options may be available to help you manage your play. These can include deposit or spending limits, time reminders, breaks, self-exclusion and account closure. Requests may be subject to reasonable processing or verification requirements. If you are concerned about your gambling, stop playing and seek help from an appropriate Australian support service or qualified professional.

Personal information is handled in accordance with the applicable privacy information published by AUD99 Casino. This may include information needed to create and manage an account, verify identity and age, process payments, provide customer support, improve services, prevent fraud and meet legal obligations. By using the website, you acknowledge that relevant information may be processed for these purposes.

Website availability and content

The website may be unavailable from time to time because of maintenance, upgrades, technical issues, communications failures or circumstances outside reasonable control. AUD99 Casino does not guarantee that the website or every game will always be available, uninterrupted, secure or free from errors. You should use suitable devices, software and internet security when accessing the service.

Website content is provided for general information and may change without notice. To the extent permitted by law, AUD99 Casino is not responsible for losses caused by events outside reasonable control, unauthorised access resulting from your failure to protect account details, interruptions caused by your equipment or network, or your breach of these terms. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded under Australian law.

5. Closing an account and resolving concerns

You may ask to close your account at any time through the available account or support process. If you wish to stop gambling, consider using a self-exclusion or other responsible gambling option rather than reopening an account later. Closing an account does not remove obligations that arose before closure, including obligations relating to transactions, verification, disputes or unlawful activity.

AUD99 Casino may close or suspend an account in accordance with these terms and applicable law. Where appropriate, you may be informed of the reason for an action, although information may be limited where disclosure could affect security, fraud prevention, privacy or legal obligations.

If you have a question, transaction concern or complaint, please use the support or contact process made available on the website. Provide enough information for the matter to be reviewed, while avoiding the submission of unnecessary sensitive information. Concerns will be assessed in accordance with applicable procedures and legal requirements.

These terms are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory rights available to Australian consumers. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. These terms, together with the documents and rules referred to in them, form the agreement governing your use of AUD99 Casino.